Frequently Asked Question

Student not showing up in GoGuardian for Teachers
Last Updated 11 months ago

Sometimes the GoGuardian extension gets stuck and needs to be reset. If you are sure you have the students in your class corrrectly (Their names show up, not email address when adding) and they have restarted, try the following.

On the affected Chromebook, open a Chrome browser window;
In the address bar, type:
chrome://restart
And hit enter.

The browser will close and reopen. After that, give it another try and see if they are showing up in GG now.

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