Frequently Asked Question

Soundbar volume is fluctuating or sounds muffled
Last Updated 6 years ago

This is probably related to two features on the sound bar that are designed to try and limit volume fluctuations in videos and mimic surround sound. The solution is to turn these features off.

On the remote for your soundbar, look for the TVOL and TSHD buttons. Point the remote at the soundbar and press the buttons. You'll know the features are turned off when the array of lights on the left side of the soundbar has the middle lights OFF. If all lights are on, that means the feature is turned on and you'll want to press the button again to toggle it off.

Do the same for both the TVOL and TSHD buttons to turn both features off.

Try playing the audio again and see if it sounds better.

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